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Frequently asked questions

When will my order ship?

Orders are prepared and shipped next business day.

Is shipping included in price?

No, shipping costs are calculated seperately.  We are pleased to offer super low flat rate shipping on all orders!

Are your products guaranteed?

Yes!  TropicZone comes with a 100% guarantee that you and your pet will love it!

Do you have a blog for added information?

Yes! The Turtle-Tech Blog site is easily accessed from our menu above.  And is loaded with great information!

How do we keep connected with your company?

Make sure to sign up for our monthly newletter, we are also located on facebook, under TropicZone Specialty Pet Products and Turtle-Tech Blog.

Can we send you questions?

Absolutely! We are your primary source for products and information on turtles, tropical fish and specialty pets.  We are always here to help!